Local independent agency
O'Brien Insurance Services has been protecting Coeur d'Alene families and businesses since 1994. Our office is at 1620 Northwest Blvd — call, walk in, or quote online and we'll shop 24 carriers to find your fit.
Same-day quotes during office hours
Coeur d'Alene isn't just where our office sits — it's where Brandy and team grew their book of business one client at a time. We know the neighborhoods. We know what it costs to rebuild on a Riverstone condo, what wildfire mitigation looks like up by Atlas, and which carriers will actually write a lakefront cabin near Sanders Beach without playing games on the dwelling number.
We serve all of Kootenai County — Hayden, Post Falls, Rathdrum, Athol, Dalton Gardens — and across the panhandle from Sandpoint down to Plummer. If you live, work, or own property in North Idaho, we're the agency to call.
North Idaho summers have changed. The 2015 fire season, the smoke events nearly every year since — they've made some captive carriers nervous, and a lot of CdA homeowners have gotten letters they didn't want to read. As an independent agency, we have markets specifically for wildfire-zone properties (Geo Vera, American Modern, Foremost, Cat Coverage) when standard carriers say no.
We'll also walk you through smoke-damage coverage — which is a real claim risk in CdA even if the fire never touches your property — and make sure your replacement cost keeps up with what it actually costs to rebuild here in 2026, not what your carrier set in 2018.
Insuring waterfront property is a different conversation. Standard homeowners policies often exclude or limit dock coverage, boat liability, and the higher rebuild costs of lake-access homes. We write coverage that handles these properly: dwelling at full replacement, separate dock and boat coverage, and umbrella liability layered on top so a guest accident doesn't turn into a catastrophe. Lake CdA, Hayden Lake, Spirit Lake, Lake Pend Oreille — we know the carriers that want this business and the ones that don't.
We work with CdA contractors, restaurants, retail shops, hospitality properties, and professional services. Our commercial lines include general liability, BOP, commercial auto, workers' compensation, professional liability, and cyber. If you run an Airbnb or short-term rental, we have specialty markets for that too — most homeowners policies exclude commercial use, and getting caught uninsured is a bad day.
Idaho law requires 25/50/15liability — $25,000 per person, $50,000 per accident, $15,000 property. One bad accident with a new pickup blows past those numbers. We'll show you higher-limit options that don't cost much more, and we'll bundle auto with home for the multi-policy discount most carriers offer.
Our office is at 1620 Northwest Blvd #101 in Coeur d'Alene. We're open Monday – Friday 9:00 AM to 5:00 PM. Call (208) 966-4374 and a real person picks up — no phone tree, no offshore call center. Or fill out a quick quote online and we'll get back to you within 1 business day, usually faster.
Tell us about your situation and we'll shop the whole carrier list. No obligation, no pressure.